Instructional Design Document

During Introduction to Instructional Design (EDIT 705) taken in July 2009, three classmates and I identified an instructional problem, drafted an instructional design document, and produced a prototype for one of the instructional modules described in the design document using the ADDIE model.

At that time, Navy Federal Credit Union wanted to improve member service by providing instruction on “superior member service” to employees. Based on our analysis, we proposed five modules that could be delivered online or in-person to Navy Federal employees to improve their delivery of “superior members service.”

Download a copy of the instructional design document.

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